Category | Topics |
---|---|
CX MeasurementsThe practice of measuring customer experience, the touch points, the metrics, etc.
|
2
|
CX TrendsEverything new and popular in the customer experience world
|
1
|
CX FundamentalsDiscussions about what is customer experience, why it’s important, and how you can start building your CX competencies.
|
2
|
Data Analytics for CXThe use of customer data and assessment to enable you to understand them better.
|
0
|